Privacy Policy

Effective Date: 20/10/2024

At cxprexx.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information when you use our website or services:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

Shipment Information: Package details, tracking numbers, and recipient information.

Technical Information: IP address, browser type, device information, and website usage data.

Communication Records: Emails, chat messages, and customer support interactions.

2. How We Use Your Information

We use your data to:

Process and fulfill your shipping orders.

Provide real-time tracking and customer support.

Improve our website, services, and user experience.

Prevent fraud and ensure security.

Send service updates, promotions, or important notifications (with your consent).

3. How We Protect Your Information

cxprexx.com implements strict security measures to protect your personal data, including:

Secure servers and encryption for sensitive data.

Access controls to limit unauthorized access.

Regular system monitoring for security threats.

We do not sell, rent, or share your information with third parties except:

When required by law or government authorities.

To trusted partners assisting in service fulfillment (e.g., shipping carriers).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website performance, and personalize content. You can adjust your cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or data handling practices. We recommend reviewing their policies before sharing personal data.

6. Your Rights and Choices

You have the right to:

Request access to your personal data.

Update or correct incorrect information.

Request data deletion (subject to legal and operational obligations).

Opt out of marketing communications.

For any data-related requests, contact us at info@cxprexx.com.

7. Data Retention

We retain personal data only as long as necessary for business operations, legal compliance, and fraud prevention. Once no longer needed, data is securely deleted or anonymized.

8. Changes to This Privacy Policy

cxprexx.com reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via our website or email.

9. Contact Us

For questions or concerns about our privacy practices, reach out to us:

Email: info@cxprexx.com

Phone: +1 (650) 385-4244

Address: 400 Park Ave, New York, NY 10022, USA